With the surge in Covid cases due to the second wave of COVID-19 and many states imposing lockdowns, consumers and businesses are getting affected pan India. vivo, the innovative global smartphone brand, has announced another relief option of extended product warranty for their Indian consumers.
The policy will ensure extension of the replacement period and other offers by 30 days, calculated from the day when the service center resumes business. This policy will address concerns of all those who cannot visit a service center to avail service due to lockdown and ensure the safety of all retailers and consumers. Vivo had also announced a free-of-cost handset pick-and-drop service for customers in select locations. The new decision comes days after Poco announced a similar warranty extension policy for its phones in India by two months. The extension applies to all Poco customers whose warranty was set to expire in May and June.
As a responsible corporate, vivo has remained steadfast in its commitment to support the government’s efforts to fight the pandemic. Recently the company announced aid worth INR 10 crores to extend support for COVID relief efforts. Also, last year, vivo had donated over 9 lakh masks, 15,000 PPE suits, and 50,000 litres of sanitizer to the state and central government agencies.
