HARMAN, a wholly-owned subsidiary of Samsung Electronics Co., Ltd. focused on connected technologies for automotive, consumer and enterprise markets is taking strict legal action against manufacturers, distributors, retailers and dealers involved in selling and manufacturing counterfeit JBL products in India.
During a recent raid, HARMAN’s investigation team along with the law enforcement officers, seized stocks of spurious JBL consumer products, from car accessories shops in 5 locations across Kashmiri Gate, New Delhi. The team confiscated totaling 54 counterfeit JBL car speakers from these shops. HARMAN has taken appropriate criminal action against these offenders and intends to continue such investigations to curb the manufacturing and selling of counterfeit products across India.
Vikram Kher, Vice President, Lifestyle, HARMAN India said, “At the heart of HARMAN’s principles is the commitment to deliver the highest quality products to our customers. If our commitment faces a threat from unlawful sales, HARMAN is resolute in its determination to take firm and immediate actions to resolve such concerns. We are pursuing rigorous legal actions against individuals engaged in the sale of these counterfeit products. It is crucial for our consumers to be vigilant and buy products from authorized retailers. We will continue these investigations to suppress the sale of such products across India.”
Advisory to consumers: Easy ways to identify a counterfeit JBL product
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Like many premium goods, HARMAN’s products are being counterfeited and sold, usually at drastically reduced prices and diminished quality. Genuine JBL and Infinity products are made with high-quality materials and designed to deliver a one-of-a-kind listening experience.
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The cosmetic details are not consistent with authentic JBL and Infinity products.
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Inspect the packaging and logo placement/colour. Typically, the packaging is made of flimsy material, missing key details such as certifications, place of manufacture, address, and trademark/copyright information. Logo placement is slightly off and the colour does not match the genuine logo.
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The package/product may be lightweight, smell of chemicals, or have chipped paint.
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Research reputation of the seller. Read customer comments.
To identify an authorised seller, always look for an authorised retailer/dealer certificate.
If you have any questions call or contact the HARMAN customer service team. Call Center: 18001020525, Email ID: india_csupport@harman.com, WhatsApp Chat bot: 7065844446
